Full-Time Student Policies

I. Student Visa Requirements
a.  As an issuer of student visas in China (X Visa, X is for xuexi, 学习), New Century is
committed to handling this responsibility with integrity. In light of this, there are certain
minimum requirements that students must meet to obtain and maintain a student visa.
b.  Requirements
i. X visa students are required to take 80% of full-time hours over the period of
their visa. “Full-time hours” is defined as two 17-week semesters of classes, 5
1. Each day of class must consist of 2 hours of individual or pairs class or
3 hours of the group class.
c.  X visa students taking less than 4 days of class/week must be approved for additional
self-study and submit a Supplemental Study Proposal for approval. These students must
have completed 2 semesters of study and be at the intermediate or higher level Chinese.
Supplemental-study students will also comply with homework and reporting
d.  Married Couples
i. If a husband and wife are both full-time students at New Century, the primary
language learner (whoever takes more class hours) is held to the visa
requirements explained above. The secondary language learner must take at
least 60% full-time hours to qualify for a student visa.
II. Scheduling, Rescheduling, & Cancellation
a.  Individual Class Scheduling & Cancellation Policies
i.  Students have up to one week that is considered the discretionary time and may be
scheduled differently than the normal semester schedule. “One week” is
defined as the number of days a student takes class weekly (for example, a
student taking class four times weekly receives four days of discretionary time).
The use of this time is subject to the cancellation/rescheduling policies below.
1. To cancel a class without penalty, a student must notify New
Century at least 24 hours in advance of their normal class time.
With this advance notice, students can cancel and reschedule up
to one week of class. After this discretionary time is used up, all
further cancellation/rescheduling will be subject the policies
applying to cancellations made with less than 24 hours notice (see below).
2.  If notification is made less than 24 hours in advance, a student will
lose one class hour; remaining scheduled time can still be
rescheduled. This cancellation will not count against a student’s
allotted discretionary time.
3.  Make-up class must be rescheduled during school hours and
before the start of the next semester; make-up classes do not
carry-over to the next semester (there is no refund for classes
that are not made up).
4.  During the normal semester schedule, students may make up only
two hours of class per week. During the travel week and
semester breaks students can schedule two hours of make-up
class daily. Requests for additional make-up hours will depend
upon teacher availability.
ii.  A second week of discretionary time is available for students who schedule it in
advance of the beginning of the semester. The deadline for scheduling this
discretionary time is the same as the enrollment deadline (usually a few weeks
before the end of the prior semester). The originally allotted discretionary time
may also be rescheduled in advance of the beginning of the semester, but then
may not be used elsewhere (in the case of unexpected illness, etc.).
iii.  Full-time students starting up to two weeks late can make up those days before
the beginning of the next semester; these days count toward fulfilling the
required hours (see X Visa Student Requirements). They can still make up one
week of classes missed for other reasons during the semester. If students
know of future absences in advance of the beginning of the semester, they can
make up these class hours in advance during the summer or winter break
before the semester begins (though these advance make-up hours should not
exceed the value of tuition already paid- normally a 3,000 RMB tuition deposit).
b.  Group Classes
i.  Students must commit to a semester-long group class. If a student(s) is unable
to do so and it changes the type of class (reduces the class to a pairs or
individual class), New Century should be informed in advance so that
arrangements can be made to work out payment. In this type of case the
remaining students will see their tuition increase. Depending upon the
situation, it may be reasonable to require the departing student to cover the
cost increase of the remaining student(s) or to pay tuition for a full-semester
group class (or whichever is less).
ii.  Rescheduling/Cancellation policies do not apply to group class students in
exactly the same way as they do for students in one-on-one classes. If a group
class student misses a class, that class cannot be made up nor are any class
hours credited to that student. The only time that the reschedulingcancellation
policies apply to a group class is when a group decides as a whole
to cancel/reschedule a class. In this case a class representative must report
these plans to the office on behalf of the class. In this case standard
cancellation/rescheduling policies apply to the group as a whole.
c.  Non-Standard Scheduling
i. If a full-time student applies to begin studying at a time other than at the
beginning of a semester, their non-standard schedule request can be
accommodated. However, note the following guidelines:
1. The student should only be issued a student visa if they can fulfill the
visa requirements described above. The key is that the student study
at least 80% of full-time classes over the life of their student visa.
2. For the student’s first partial semester, the 10% administration fee will
be applied. No administration fee will be applied to any full semesters
or a final partial semester.
3. The student’s tuition will be calculated by pro-rating any partial
semesters and adding that amount to the cost of their scheduled
hours over a winter/summer break.
III. Individual Talk
a. Full-time students may participate in the individual talk (when available) but can only sign
up for as many hours per week as they have classes per week. For example, if a student
takes 8 hours of class per week, they may not sign up for more than 8 hours of individual talk.
i.  Depending upon individual talk teacher availability, it may be necessary to limit
all students to no more than 1 hour of individual talk per day. In this case, the
above limitations would still also be in effect.
IV. Payment, Fees, Discounts, & Refunds
a. Payment
i.  Payment is due at designated date following the bi-annual enrollment process.
ii. New Century can only accept payment in RMB or via bank wire transfer.
b. Fees
i.  Enrollment late fee
1. Turning in an enrollment form after enrollment due date will result in
a 250 RMB late fee.
ii. Class change fee
1. Requesting schedule changes after classes have been finalized will
result in a 250 RMB late fee.
iii. Payment Late Fees
1. Tuition deposits paid after due date will result in a 250 RMB late fee.
2. Semester break tuition paid after the first day of class will result in a 250 RMB late fee.
3. Tuition balance paid after Friday of first week of classes will result in a monthly late fee of
250 RMB.
c. Discounts
i. Spouse Discount
1. If both spouses are enrolled in 100% full-time hours for a complete semester, one spouse
will receive a 10% discount on tuition.
2. If both spouses are enrolled for a complete semester but only one is
taking full-time hours, then a 5% discount will be applied to the  tuition of the
secondary spouse.
ii. Sharing Make-Up Hours
1. Spouses or immediate family members (parents, children, brothers,
and sisters) may share make-up hours. However, discretionary time (allowed cancellations)
may not be shared.
d. Refunds
i. Students are given an allotted number of classes that they may cancel or
reschedule. Although cash refunds are not available, classes that fall within
these allotted parameters can be credited and then made up. These make-up
classes must be completed during school hours and before the start of the next
semester as make-up classes do not carry-over to the next semester.
V. Communication Policy
a.  All information regarding the schedule (including cancellations and rescheduling
requests) is to be communicated to the New Century office rather than to teachers.
b.  Since we are asking students to only communicate with the New Century office
regarding schedule changes, we have tried to make it as convenient as possible for this
communication to happen. Here are a student’s options for communication:
i. Email office@newcenturytianjin.com
ii. Call or text message the New Century cell phone during or after business hours: 151-2270-6201.
c. The rationale for this policy:
i. While informing your teacher of a schedule change may seem most convenient,
problems often result. First, teachers may feel obligated to accommodate any
schedule changes that a student may wish to make- despite the fact that the
change may not be in a teacher’s (or the school’s) best interest. When
schedule changes are communicated in this way, they are done without
knowing the larger situation of our schedule (one change in our schedule often
affects the schedule of several other students). We do not ask our teachers to
bear the responsibility of managing our schedule nor do they have the
information needed to make such schedule changes or to inform a student of
how such a change fits in with the school’s cancellation policies.
ii. The New Century office initiates communication with students and therefore
receives schedule information back from students. When information begins
to come in from other channels, it creates uncertainty in previous information
received. The result is that the office must then initiate communication with
the student to confirm information received through another channel. The
final result is that communication ends up being with the New Century office only
in a more roundabout way.